• Before you even call a company, ask relatives, friends, and co-workers if they have recently hired a roofing company.  You will be surprised how many people will have either recently had a roofing job done or know of someone who has, i.e. a neighbor or relative of their.
  
  
• It is a good practice to narrow down your choices to about two or three reputable companies before you make your calls.  You will also want to call the Better Business Bureau and inquire about the reputation of your choices before you go any further.  Or you can make your inquiries on the Internet by visiting their website.  Click here to inquire about a company with the BBB.
  
  
• When you call a company to request an estimate, consider how your inquiry was handled.  If you are not satisfied with how you were treated initially, imagine how you will be cared for if you used their services and had to call back with a problem.

• Were you shown an updated WSIB (Workplace Safety and Insurance Board) clearance certificate and a Certificate of Commercial General Liability Insurance?
• Was the roof thoroughly inspected and accurately measured.
• Were all of your questions answered to your satisfaction?
• Was the estimate detailed and did you have a clear understanding of how the project will commence? 
• Were you left with a detailed written estimate?
• Did the estimate clearly indicate what roofing materials will be used including all of the accessories?
• Trust your instincts.  You should never base your decision on price alone.

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